light11 is certified by Trusted Shops, meaning that it meets the stringent requirements of the Trusted Shops security testing.
With over 100 separate criteria, these tests focus on the demands of the consumer protector and of national and European law. They cover reliability, security technology, price transparency, information duties, customer service and data protection. The standards are continuously broadened and are adapted to the latest developments in jurisdiction and consumer protection.
You can therefore make risk-free online purchases from light11 with a simple click of your mouse, whatever your selected payment method. Our free money back guarantee makes online shopping as secure as buying from your trusted local retailer, but with all the added advantages: quick delivery, convenient shopping, a broad selection and, of course, the attractive prices offered by light11. If problems do however arise, light11 and Trusted Shops will be happy to help.
An overview of the advantages
- Free Garanzia di rimborso for products which are not delivered or are returned
- Refund of your excess in the event of credit card fraud
- Quick and simple resolution of problems and settlement of disputes
